FAQ

  • Q: Do the modules need to be done in sequence?

    A: Ideally, yes. However, each organization is different and so are its needs. Let's explore what's ideal for you during a free discovery session.

  • Q: I've already got a vision and the strategy developed. Do we need to re-do it?

    A: Absolutely not. The rest of the process can be built on what you have already developed. Our aim is to help you get to your destination (vision) as effectively and efficiently as possible.

  • Q: Can I just get one module or a part of it?

    A: Yes, certainly. Each module is designed in parts to be delivered either in full or partially. Let's discuss your needs during a free discovery session.

  • Q: I can't get the team to attend full day workshops

    A: That's fine and this is a common situation. As the modules are developed in parts, it can be customized to suit your situation.

  • Q: Can this work in conjunction with our existing internal program/processes?

    A: Yes, certainly. If you have a process/program that is working for you, then absolutely we don’t need to re-invent the wheel at all. We can build around your processes and implement any gaps.

  • Q: We are busy right now. Can we do this later?

    A: Unless your organization is in the middle of a major initiative such as a capital project / take over / merger, I would suggest to start in a very small way right now. Our approach will assist you to get the most from your resources effectively and efficiently. So start right now.

  • Q: Will this process work in my industry?

    A: Absolutely. These concepts/process are proven to work effectively in diverse industries. Whether you are manufacturing something, processing a service through software or providing a service, there are inherent inefficiencies and non-value add activities. This program helps your staff to see these inefficiencies through eight different lenses. Once we identify these, it is a matter of systematically reducing them which ultimately increases productivity in your organization.

  • Q: I've got experts in my company to work on productivity. Why do I need this program?

    A: If you already have dedicated resources then that is a great start. This is a holistic approach that will assist to maximize the effective use of limited resources. Some companies execute many productivity improvement projects but yet struggle to make any traction towards their strategic destination. This approach will ensure that all activities and initiatives are aligned to get maximum alignment towards your company’s vision.

  • Q: We don't have any productivity experts — how can we manage this process?

    A: Our philosophy is to build the capability within your organization to be self-sufficient. Concepts and processes area developed and delivered in a very easy to understand format. Coaching and mentoring is provided to ensure that your team is not over-whelmed and is capable of executing projects effectively and efficiently.

We build capability within your business to increase productivity and enhance team dynamics.

Does your team know if the organisation is winning or losing at ANY given point?

Nearly 2 decades of experience in transforming business teams in...

  • South Africa
  • Thailand
  • India
  • Japan
  • Korea
  • Australia
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Here's what our clients say

Victor Munoz

Ishan has a demonstrated a great expertise on Operational Excellence Programs, leading work systems implementation and improvement. Besides the technical skills, his leadership drive and people oriented soft skills balance the change process required to produce great results through people.

Victor Munoz
Supply Chain Capability Manager – Kellogg Latin America

Kevin Whelan

In 2012 CCI invited Ishan to present at our ASPAC TRACC Conference in Beijing, China. At the time he was a leading the Kellogg’s WCO programme in Australia, a global initiative launched by the US cereals giant to implement and systematize world class operations. As a speaker, Ishan impressed with his engaging style and his unbridled passion for building strong systems to accelerate world class competitiveness. Our conference was certainly enhanced by his informative and dynamic presentation, drawing upon his considerable expertise and experience in the field of Lean and Operational Excellence.

Kevin Whelan
Executive Vice President – Europe & Latin America, Competitive Capabilities International (CCI)

Dave Clare

Under Ishan’s leadership, I worked on the initial development of Kellogg’s Continuous Improvement Center of Excellence (COE) work system. Ishan led this global, diverse, cross-functional team creating direction and driving alignment in completing this work. Moreover, Ishan was able to anticipate and manage risks encountered during implementation. I look forward to an opportunity to work with Ishan again, “if your actions inspire others to dream more, learn more, do more and become more, you are a leader.

Dave Clare
Continuous Improvement Manager – Kellogg North America

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